❓ Frequently Asked Questions
Answers to all your questions about bajik
From claiming bonuses to withdrawing funds, account security, and live games — this page has detailed answers to the most frequently asked questions about bajik.
Many questions come up before or during play at bajik — how to get a bonus, how long funds take to reach your account, what to do if you forget your password, how to bet at a live table. Below you will find 25 questions and answers arranged in five categories, covering what players in Bangladesh ask most often. Every answer is written directly and based on reliable information. If your question is not here, contact us via our 24/7 live chat or email.
Welcome Bonus
bajik's wagering requirement is calculated on the bonus amount only, not on the deposit and bonus combined. For example: if you deposit ৳1,000 you receive a ৳1,000 bonus. That ৳1,000 bonus at 15x means you need to place ৳15,000 in bets. After that, winnings from the bonus can be withdrawn. Before the requirement is met, you can only withdraw your deposit amount.
After creating your account, simply make your first deposit of at least ৳200 and the welcome bonus is credited to your account automatically — no separate code or application needed. You receive a 100% bonus on your deposit amount, up to ৳5,000. Deposit ৳1,000 and your total balance becomes ৳2,000; deposit ৳12,000 and your total becomes ৳17,000.
Slots games are generally counted in full toward the wagering requirement. Live dealer games and sports betting may count at a specific ratio. Which games count and by how much is stated in bajik's latest bonus policy. For accurate information, ask our support team via live chat — they will let you know right away.
No, the welcome bonus is available to each player only once — on their first deposit. Attempting to claim the bonus by opening multiple accounts using the same device, the same mobile number, or the same payment method goes against bajik's rules and may result in account closure. Play fairly and enjoy the VIP benefits.
Yes, if after receiving the bonus you want to withdraw only your deposit amount without meeting the wagering requirement, you can request the support team to cancel the bonus. However, once a bonus is cancelled, no new bonus can be issued for that deposit. Contact us via live chat for more details on cancelling a bonus.
How to Withdraw Funds
The minimum withdrawal limit at bajik is ৳800. This applies equally to any mobile wallet — bKash, Nagad, or Rocket. If your account balance is below ৳800, a withdrawal cannot be made; in that case, play a bit more to increase your balance or consider making a new deposit.
bajik typically processes withdrawal requests within 30 minutes to 3 hours. In most cases the funds arrive even faster. Processing is quicker for verified accounts. If the funds do not arrive within the expected time, let us know immediately via live chat.
No, for security reasons bajik only processes withdrawals to the mobile wallet number provided at the time of account registration. Sending funds to another person's bKash, Nagad, or Rocket number is not possible. This is done to protect your money — so that no third party can transfer funds out of your account.
Yes, bajik keeps its withdrawal service running seven days a week, 24 hours a day. Whether it is nighttime or a public holiday, the withdrawal process does not stop. The usual processing time remains between 30 minutes and 3 hours, though there may occasionally be a slight delay due to system maintenance.
Winnings from a bonus can be withdrawn once the wagering requirement for that bonus has been met. Remember, the wagering is calculated on the bonus amount — not combined with the deposit. Example: after completing ৳15,000 in bets for a ৳1,000 bonus, you can withdraw any amount won from that bonus.
Account Security
No bajik employee will ever ask for your OTP, bKash PIN, Nagad PIN, or Rocket PIN. If anyone asks for this information, it is a fraud attempt. Disconnect immediately and report the incident to us at [email protected]. Never share your OTP or PIN with anyone — not even someone you know.
Yes, bajik uses SSL encryption technology to keep all your information — personal details, payment data, and gaming history — secure. Our servers are protected by industry-standard firewalls. Your information is not sold or disclosed to third parties. Full details are available on our privacy policy page.
A strong password contains a mix of uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !) and is at least 8–12 characters long. Do not use your date of birth or phone number as a password. Do not use your bajik account password on any other site — if that site is hacked, your bajik account will also be at risk.
If you suspect unauthorized access, contact us immediately via live chat or at [email protected] and request a temporary account suspension. Then change your password and update the passwords on your bKash, Nagad, or Rocket apps as well. Our security team will investigate promptly and take the necessary steps.
Stay alert — some fraudsters create fake sites that look like bajik. The real bajik site URL always starts with bajik.lat and your browser will show the HTTPS padlock icon. Be cautious if you see a slightly altered domain name (such as bajikk.com or bajik-bd.net). Rather than clicking links sent via social media or messages, type the address directly into your browser.
Verification & Documents
bajik may request identity verification before a large withdrawal or when unusual activity is detected on an account. This is part of the regular security process — it is done to keep your money and information safe. Responding promptly to a verification request helps complete the process faster.
For proof of identity, a National ID Card (NID), passport, or driving licence is accepted. For proof of address, a utility bill or the first page of a bank statement works. The image must be clear — blurry or cropped images cannot be verified. If you have any questions, the support team will help you.
The verification process is an important part of online security. It confirms that the account is being operated by its rightful owner and that no third party can use an account in your name. It also helps prevent financial fraud and maintains a safe environment for all players.
Yes, all documents submitted to bajik are stored on encrypted, secure servers. This information is used solely for verification purposes and is not shared with any third party. To read our full privacy policy, visit the privacy policy page.
Live Dealer Games
Teen Patti is a classic South Asian three-card game — the goal is to get a better hand than the dealer or other players. Andar Bahar is simpler: one card is placed on the table and you bet on whether the next matching card will land on the 'Andar' (left) or 'Bahar' (right) side. Both games are very popular among players in Bangladesh.
Yes, bajik's live casino is fully mobile-friendly. You can join live dealer games directly from the browser of any Android or iOS smartphone — no separate app download needed. Keep a stable internet connection for the best experience, as live video streaming uses data.
In live dealer games, a trained dealer runs the game in real time from a studio or casino floor, and it is broadcast directly to your device via video streaming. Cards or the roulette wheel — everything happens for real. You place your bets on screen and the results are reflected in your account instantly.
A roulette wheel contains numbers from 0 to 36. You can bet on a specific number, a group of numbers, red or black, or odd or even numbers. The dealer spins the ball and whoever bet on the number or category where the ball lands wins. There are many betting options, ranging from simple to complex.
bajik has separate tables for players with different budgets — from low-bet tables to high-stakes tables. The minimum and maximum bet limits are displayed on screen before you enter each game table, so you can check them first and join the table that suits you.
Have more questions? We are ready to help
bajik's Bangla-speaking support team is with you seven days a week, 24 hours a day. Get an instant reply via live chat, or send us an email.